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Demonstrate their understanding of Modern Control Systems - Determine the place of mutual adjustment, as a co-ordinating mechanism within specific organisational settings determined by their sizes and stages of development, and work process
- Determine how management information systems support organisational control
- Determine the cybernetic value of computerised information system in general organisational functioning and specifically management control system
- Evaluate the impact of a haphazard management accounting system on the overall organisational control mechanism
- Explain the import conversion export process
- Apply the concept of equifinality in organisational control
- Indicate when managerial control should be relaxed, to facilitate organisational development, quality improvement and continuous professional development
Establish quality objectives State quality objectives as precisely as possible Set quality objectives in relation to other organisational objectives Relate objectives to specific actions, whenever necessary Pinpoint expected results Specify when goals are expected to be achieved Distinguish between strategic, tactical and operational quality objectives Establish a quality-throughput accounting balance Demonstrate how a continuous improvement strategy might be designed and implemented Illustrate how just-in-time system works in practice Establish the difference in push and pull between Just-In-Time (JIT) System and Material Requirement Planning (MRP) Demonstrate their understanding of the fundamental differences between JIT and MRP Demonstrate the quality benefits of JIT vs MRP Indicate the quality issues involved in JIT and MRP Exhibit Their understanding of the Sourcing strategies, which are necessarily employed in JIT and MRP Demonstrate their ability to circumvent problems posed by Single Sourcing Exhibit their understanding of the fundamental tenets of Total Quality Management (TQM) Evaluate the standards proposed by internationally acclaimed quality protagonists, such as: Philip B. Crosby, W. Edwards Deming, Joseph M. Juran, Shigeo Shingo, and Armand V. Eeigenbaum
- Exhibit an understanding of the structure of ISO, as an organisation
- Explain ISO code of ethics
- Explain the benefits of ISO to organisations
- Identify the hallmarks of the ISO as a brand
- Explain ISOs contribution to world trade
- Recognise ISO standards
- Determine the elements that constitute the ISO 9000 family
- Explain at least five of the eight ISO quality principles
- Name the constituents of ISO 9000:2000 series
- Demonstrate a significant grasp of the ISO 9000 quality standards, as it pertains to different industry sectors
- Explain the background to the international working group agreement IWA 1:2001 and IWA 1:2005, as it pertains to health service organisations
- Explain the ISO/TS 29001:2003 as it pertains to petroleum petrochemical and natural gas industrial sectors
- Explain at least 10 ISO 9000 standards, linking them to their specific standards parameter
- Determine the relationship between performance management and quality improvement in public sector organisations
- Explain how ISO certification might be achieved
- Exhibit an understanding of the marketing opportunity that ISO certification represents
Demonstrate their ability to undertake operation and production planning Exhibit an understanding of Perfect Production or zero defect pragmatised Relate fundamentals of process control to general organisational settings Devise and use process control charts Explain the Inspection and Test Procedure in process control Deciding on the most appropriate sampling technique that support in operational process control Take remedial action to rectifying non-conformance process Undertake self Inspection, using appropriate pre-assessment process and procedure Explain the ISO 14000 Series - Explain the principles of the ISO 14000-Guide to Environmental Management Principles, Systems and Supporting Techniques
- Explain the principles of the ISO 14001
-Environmental Management Systems - Specification with Guidance for UseExplain the principles of the ISO 14010 -Guidelines for Environmental Auditing - General Principles of Environmental Auditing Exhibit an understanding of ISO 14011-Guidelines for Environmental Auditing - Audit Procedures-Part 1: Auditing of Environmental Management SystemsExplain the principles ISO 14012-Guidelines for Environmental Auditing - Qualification Criteria for Environmental Auditors Exhibit an understanding of ISO 14013/15-Guidelines for Environmental Auditing - Audit Programmes, Reviews & AssessmentsExplain the principles ISO 14020/23-Environmental Labelling Explain key points in ISO 14024-Environmental Libelling - Practitioner Programs - Guiding Principles, Practices and Certification Procedures of Multiple Criteria Programs Relate the ISO 14031/32-Guidelines on Environmental Performance Evaluation to general performance management Relate ISO 14040/43-Life Cycle Assessment General Principles and Practices to product and service life cycles Demonstrate an understanding of the ISO 14050-Glossary Make a critical assessment of ISO 14060-Guide for the Inclusion of Environmental Aspects in Product StandardsName the general ISO 14000 StandardsRelate the ISO/IEC Guide 66:1999-General requirements for bodies operating assessment and certification/registration of environmental management systems (EMS) to their current organisational practicesExplain the ISO 14001:1996-Environmental management systems -- Specification with guidance for useDemonstrate an understanding of ISO 14001:2004-Environmental management systems general requirements Explain how ISO/TR 14062:2002-Environmental management -- Integrating environmental aspects into product design and development - might be practicalised in at least one industrial subsector Give at least 2 examples of how ISO 19011:2002-Guidelines for quality and/or environmental management systems auditing - might be incorporated in their organisational or departmental training programme Exhibit an understanding of at least six additional ISO Standards Modern Quality Systems and ISO 9000 Course Course Contents& Concepts Quality: A Definition Clients Quality Consciousness The Law And Development of Quality Assurance Using quality as a tool to: Modern control systems Management Information System Computerised Information systems Information speed Information retrieval Management accounting system The Import- conversion export process The import process The conversion process The export process Operational control system Service operation Process scheduling Loading Sequencing Detailed scheduling Inventory control Cost control Quality control Controlling utilisation of organisational resources Co-ordaining as a control mechanism Mutual adjustment Direct supervision Standardisation of work process Standardisation of input-skills, knowledge and attitudes Standardisation of output Organisational structure as a control function Communication dissemination Decision making involvement The IN inventory The OUT inventory The JIT inventory system - The KANBAN System
Establishing quality objectives Stating precise objective Setting quality objectives in relation to other organisational objectives Relating objectives to specific actions Pinpointing expected results Specifying when goals are expected to be achieved Distinguishing between strategic, tactical and operational quality objectives Establishing a quality-throughput accounting balance Continuous Improvement Programme Just-In-Time (JIT) Compared With Material Requirements Planning (MRP) JIT Vs MRP: Component & Material Sourcing Strategy The quality benefits of JIT vs MRP The quality issues involved in JIT and MRP Kaizen Or Continuous Improvement Quality Benchmarking Guidelines for achieving quality: Philip B. Crosby, W. Edwards Deming, Joseph M. Juran, Shigeo Shingo, Armand V. Eeigenbaum
- What is the International Organisation for Standardization (ISO)
- ISO Structure
- ISO Code of Ethics
- What 'international standardization' means
- How ISO standards benefit society
- The hallmarks of the ISO brand
- ISO and world trade
- The ISO 9000 Family
- Objectives of ISO 9000
- The clients or customers quality requirements
- General Regulatory Quality Requirements
- Enhancing client and customer satisfaction,
- Towards Continuous Quality Improvement
- ISO Quality Principles
- a. Principle 1 Client or Customer focus
- b. Principle 2 Leadership
- c. Principle 3 Involvement of people
- d. Principle 4 Process approach
- e. Principle 5 Systems approach
- f. Principle 6 Continuous improvement
- g. Principle 7 Factual approach to decision making
- h. Principle 8 Mutually beneficial supplier relationships
- The ISO 9000:2000 series
- a. ISO 9000:2005 Quality systems - Fundamentals and vocabulary
- b. ISO 9001:2000 Quality systems Requirements
- c. ISO 9004:2000 Quality systems - Guidelines for performance improvements
- d. ISO 19011:2002 Guidelines for quality and/or environmental systems auditing
- The ISO 9000 Quality Standards
- IWA 1:2001 to IWA 1:2005 (International Workshop Agreement) - Guidelines for process improvements in health service organizations
IWA 2:2003-Quality systems - Guidelines for the application of ISO 9001:2000 in educationIWA 4:2005-Quality systems -- Guidelines for the application of ISO 9001:2000 in local governmentISO Guide 34:2000-General requirements for the competence of reference material producersISO Guide 34:2000/Cor 1:2003-ISO 9000:2005-Quality management systems -- Fundamentals and vocabularyISO 9001:2000-Quality management systems -- RequirementsISO 9004:2000-Quality management systems -- Guidelines for performance improvementsISO 10002:2004-Quality management -- Customer satisfaction -- Guidelines for complaints handling in organizationsISO 10005:2005-Quality management systems -- Guidelines for quality plansISO 10006:2003-Quality management systems -- Guidelines for quality management in projectsISO 10007:2003-Quality management systems -- Guidelines for configuration managementISO 10012:2003-Measurement management systems -- Requirements for measurement processes and measuring equipmentISO/TR 10013:2001-Guidelines for quality management system documentationISO/TR 10014:1998-Guidelines for managing the economics of qualityISO 10015:1999-Quality management -- Guidelines for trainingISO/TR 10017:2003-Guidance on statistical techniques for ISO 9001:2000ISO 10019:2005-Guidelines for the selection of quality management system consultants and use of their servicesISO/TR 13352:1997-Guidelines for interpretation of ISO 9000 series for application within the iron ore industryISO 13485:1996-Quality systems -- Medical devices -- Particular requirements for the application of ISO 9001ISO 13485:2003-Medical devices -- Quality management systems -- Requirements for regulatory purposesISO 13488:1996-Quality systems -- Medical devices -- Particular requirements for the application of ISO 9002ISO 14964:2000-Mechanical vibration and shock -- Vibration of stationary structures -- Specific requirements for quality management in measurement and evaluation of vibrationISO/TR 14969:2004-Medical devices -- Quality management systems -- Guidance on the application of ISO 13485: 2003ISO 15161:2001-Guidelines on the application of ISO 9001:2000 for the food and drink industryISO 15189:2003-Medical laboratories -- Particular requirements for quality and competenceISO/TS 16949:2002-Quality management systems -- Particular requirements for the application of ISO 9001:2000 for automotive production and relevant service part organizationsISO 19011:2002-Guidelines for quality and/or environmental management systems auditingISO/TS 19218:2005-Medical devices -- Coding structure for adverse event type and causeISO 22870:2006-Point-of-care testing (POCT) -- Requirements for quality and competenceISO/TS 29001:2003-Petroleum, petrochemical and natural gas industries -- Sector-specific quality management systems -- Requirements for product and service supply organizationsISO/IEC 90003:2004-Software engineering -- Guidelines for the application of ISO 9001:2000 to computer software ISO 9001:2000 GoalsIdentifying goalsIdentifying role expectationsApplying the ISO 9000 family of standards in your organisation.Establish your current status, determine the gaps between your quality management system and the requirements of ISO 9001:2000Determine the processes that are needed to supply products to your customers or clientsDeveloping a plan to close the gaps in the processes Carrying out your planUndergoing periodic internal assessmentDemonstrating organisational or departmental conformity to quality standardsImportance of conformity assessment Undergoing independent auditContinuous organisational or business improvementMaintaining the benefits and continuous improvement ISO CertificationPublicising ISO CertificationPreparing for the ISO Certification assessmentMaintaining Certification Performance Management as a Quality Instrument Operation and production planning Perfect Production or zero defect pragmatised Fundamentals of process control Devising and using process control charts Inspection and Test Procedure in process control Sampling and Statistics in operational process control Remedial action: Rectifying non-conformance process Self Inspection: Pre-assessment process and procedure The ISO 14000 Series ISO 14000-Guide to Environmental Management Principles, Systems and Supporting Techniques ISO 14001 -Environmental Management Systems - Specification with Guidance for Use ISO 14010 -Guidelines for Environmental Auditing - General Principles of Environmental Auditing ISO 14011-Guidelines for Environmental Auditing - Audit Procedures-Part 1: Auditing of Environmental Management Systems ISO 14012-Guidelines for Environmental Auditing - Qualification Criteria for Environmental Auditors ISO 14013/15-Guidelines for Environmental Auditing - Audit Programmes, Reviews & Assessments ISO 14020/23-Environmental Labelling ISO 14024-Environmental Libelling - Practitioner Programs - Guiding Principles, Practices and Certification Procedures of Multiple Criteria Programs ISO 14031/32-Guidelines on Environmental Performance Evaluation ISO 14040/43-Life Cycle Assessment General Principles and Practices ISO 14050-Glossary ISO 14060-Guide for the Inclusion of Environmental Aspects in Product StandardsISO 14000 Standards ISO/IEC Guide 66:1999-General requirements for bodies operating assessment and certification/registration of environmental management systems (EMS) ISO 14001:1996-Environmental management systems -- Specification with guidance for use ISO 14001:2004-Environmental management systems -- Requirements with guidance for use ISO 14004:2004-Environmental management systems -- General guidelines on principles, systems and support techniques ISO 14015:2001-Environmental management -- Environmental assessment of sites and organizations (EASO) ISO 14031:1999-Environmental management -- Environmental performance evaluation -- Guidelines ISO/TR 14032:1999-Environmental management -- Examples of environmental performance evaluation (EPE) ISO 14040:1997-Environmental management -- Life cycle assessment -- Principles and framework ISO 14041:1998-Environmental management -- Life cycle assessment -- Goal and scope definition and inventory analysis ISO 14042:2000-Environmental management -- Life cycle assessment -- Life cycle impact assessment ISO 14043:2000-Environmental management -- Life cycle assessment -- Life cycle interpretation ISO/TR 14047:2003 -Environmental management -- Life cycle impact assessment -- Examples of application of ISO 14042 ISO/TR 14049:2000 -Environmental management -- Life cycle assessment -- Examples of application of ISO 14041 to goal and scope definition and inventory analysis ISO 14050:2002 -Environmental management -- Vocabulary ISO/TR 14062:2002 -Environmental management -- Integrating environmental aspects into product design and development ISO 19011:2002 -Guidelines for quality and/or environmental management systems auditingHRODC Postgraduate Diploma and Diploma, At Postgraduate Level: Distinction and AwardSeminars & In-house Courses of 1 3 Months Duration, Lead To the HRODC Postgraduate Diploma. Seminars and In-house Courses of 2 Days & More But Less Than 1 Month Lead To HRODC Diploma - Postgraduate. Attainment requirement for HRODC Postgraduate Diploma & Diploma - Postgraduate - is 50% Minimum. HRODC Certificate of Attendance & Participation will be awarded to Delegates of Seminars & Courses of less than 2 days and those gaining less than 50% pass in the Postgraduate Diploma or Diploma - Postgraduate - Seminars and In-house Courses. Individual Modules and Blocks of HRODC Postgraduate Diploma can be taken studied over a 3-year period, anywhere in the world that they are offered. All modules or Blocks, in the case of the Postgraduate Diploma in Executive Management, must have been studied, with Delegates gaining 50% and above in at least 70% of the modules or blocks. To achieve the attainment level required for the Award of HRODC Postgraduate Diploma in Communication and Information Management, delegates should achieve a minimum of 50% pass in at least 70% of the modules. Module one will be treated as a double-unit and assessed in 2-parts, while module 3 will be regarded as 4 units, assessed in 4 distinct parts. There are, therefore 10 units, for assessment purpose, requiring at least a pass in 7 units, at 50% or higher. The assessment will be facilitated by the issuance of bound copies of course guides and course supplement (possibly combined), at the beginning of the training. Delegates who fail to achieve the requirement for HRODC Postgraduate Diploma, or Diploma - Postgraduate - will be given support for 2 re-submissions. Those delegates who fail to achieve the requirement for the Postgraduate Diploma or Diploma - Postgraduate - on 2 resubmissions, or those who elect not to receive them, will be awarded the Certificate of Attendance and Participation. All seminar guides and course guides will indicate which activities will count towards HRODC Diploma. Title Examples of HRODC Postgraduate Diploma and HRODC Diploma, at Postgraduate Level HRODC Postgraduate Diploma Course or Seminar Titles include: HRODC Postgraduate Diploma in Human Resource Management; HRODC Postgraduate Diploma in Comprehensive Human Resource Management; HRODC Postgraduate Diploma in Executive Management; HRODC Postgraduate Diploma in Comprehensive Real Estate Management; HRODC Postgraduate Diploma in Women in Management; HRODC postgraduate Diploma in Comprehensive Project Management; HRODC Diploma - Postgraduate - in Communication and Information Management. HRODC Diploma - Postgraduate - Course or Seminar Titles include: HRODC Diploma - Postgraduate - in Financial Risk Management; HRODC Diploma - Postgraduate - in Judging Economic and Financial Crimes; HRODC Diploma - Postgraduate - in UK Legal System: Court Organisation and Management; HRODC Diploma - Postgraduate - in Organisational Change Management; HRODC Diploma - Postgraduate - in Client Or Customer Care; Leading to HRODC Diploma - Postgraduate - in Trainer Training: Training for Trainers; HRODC Diploma - Postgraduate - in Worker Motivation; HRODC Diploma - Postgraduate - in Employee Resourcing: Recruitment and Selection; HRODC Diploma - Postgraduate - in Diversity Management; HRODC Diploma - Postgraduate - in Research Project Management; HRODC Diploma - Postgraduate - in Anti-Dumping and Anti-Subsidy; HRODC Diploma - Postgraduate - in Internal Audit; HRODC Diploma - Postgraduate - in Fundamentals of Automotive Industry; HRODC Diploma - Postgraduate - in Advanced Project Management; HRODC Diploma - Postgraduate - in Productivity Improvement; HRODC Diploma - Postgraduate - in Introduction to Real Estate Management; HRODC Diploma - Postgraduate - in Conveyancing and Property Valuation; HRODC Diploma - Postgraduate - in UK Employment Law; HRODC Diploma - Postgraduate - in UK Consumer Law; HRODC Diploma - Postgraduate - in ISO 9000 Quality Systems; HRODC Diploma - Postgraduate - in Modern Quality Systems; HRODC Diploma - Postgraduate - in Modern Quality Systems and ISO 9000; HRODC Diploma - Postgraduate - in Personnel and Occupational Testing; HRODC Diploma - Postgraduate - in Personnel and Occupational Test Questionnaire Design and Results Analysis; HRODC Diploma - Postgraduate - in Information, Risk and Security Management; HRODC Diploma - Postgraduate - in Executive Leadership and High Performance Team Management; HRODC Diploma - Postgraduate - in Organisational Design: Structuring and Restructuring Organisations; HRODC Diploma - Postgraduate - in Investment Projects in Industrial Sector; HRODC Diploma - Postgraduate - in Industrial Investment Performance Evaluation; HRODC Diploma - Postgraduate - in Strategic Management and Project Management; HRODC Diploma - Postgraduate - in Fundamentals in Oil and Gas Accounting; HRODC Diploma - Postgraduate - in Advanced Financial Accounting; HRODC Diploma - Postgraduate - in Advanced Cost Management; HRODC Diploma - Postgraduate - in Assessing Parenting Capability and Children's Need; and Recording & Report Writing For Social Service; HRODC Diploma - Postgraduate - in Strategic Management and Strategic Cost Management; HRODC Diploma - Postgraduate - in Strategic Management Accounting; HRODC Diploma - Postgraduate - in Advanced Budgeting; HRODC Diploma in Fundamentals of Air Cargo. HRODCs Quality Assurance The 50% minimum attainment requirement for the HRODC Postgraduate Diploma and HRODC Diploma - Postgraduate - is an attestation to our concern for quality and exceptional performance. This standard is in line with most British Universities, some having recently moved away from their traditional 40% attainment requirement. One of the several ways in which HRODC assures academic and professional quality is to ensure that most of its consultants hold a PHD in the their areas of specialism. The lowest qualification of any consultant at HRODC is an MA and, or, MSc. These qualifications are in addition to relevant experience and continuous development. While most applicants to HRODC Postgraduate Diploma and HRODC Diploma - Postgraduate - Programmes are holders of Undergraduate and Postgraduate Degrees, some being Professors of internationally renowned Universities, others do not hold a degree but have substantial work and life experience to excel in the courses. HRODCs London Training Centre Many National and International Delegates attending HRODCs Seminars in London would also like to enjoy the Citys delights. It is for this reason that our London Training Centre is strategically located, in Greenwich London. The location of HRODCs London Training Centre is specifically chosen because of: Its easy access to public transport
Buses;
Trains;
London Underground (Tube);
Dockland Light Railway (DLR)
East London Line
Its wide choice of accommodation
The great variety of:
Restaurants - a selection of Latin American, English, Tai and Chinese Restaurants, Cafes even a Starbucks (Coffee Cafι) and McDonalds Restaurant.
Shopping centres,
Places of entertainment, including a Multiplex Cinema
An Antique Market and
Its easy access to The famous Cutty Sark Ship, housing a museum and cafι
Choice of Souvenir shops
Its proximity to The Greenwich Observatory
Its central location, providing ease of access to:
Central London
Canary Wharf A Brilliant Shopping and Gastronomic Centre;
Greenwich Shopping Centre, with several Designer Outlets;
Heathrow Airport
Gatwick Airport
City Airport
Stansted Airport
Leicester Square
Piccadilly Square
Its close proximity to major London attractions such as:
Madame Tussauds
London Eye
Millennium Dome Now housing occasional festive events such as Greenwich Festival and Respect Festival
River Boat Rides
London Original Bus Tours
Harrods Superstore
Several Museums
Nightclubs
The popularity of the area as a tourist venue
Postgraduate courses and Postgraduate seminars are usually held in London United Kingdom (UK) and a number of international locations. Most courses or seminars lead to HRODC Postgraduate Diploma or Diploma - Postgraduate. Courses for London UK location are usually held at HRODC Training Centre in Greenwich London (UK). Most seminars are scheduled to be delivered in international locations including Munich Germany, Durban South Africa, Johannesburg South Africa, Malta, Hong Kong, Muscat Oman, Kuwait City Kuwait, Brunei Darussalam, Kuala Lumpur Malaysia, Lagos Nigeria, Abuja Nigeria, Manila Philippines, Kathmandu Nepal, Mumbai India, Damascus Syria, Port Louis Mauritius, Jeddah, Saudi Arabia, Riyadh Saudi Arabia, Dubai UAE, United Arab Emirates, Paris France, Rome Italy, Athens Greece, Albania, Kazakhstan, Tajikistan, St. Petersburg Russia, Toronto Canada, New York USA, Caracas Venezuela, Algiers Algeria, Cairo Egypt, Kingston Jamaica, Tripoli Libya, Harare Zimbabwe, Brussels Belgium, Monrovia Liberia, Tamilnadu India.Click For Seminar Booking and Payment HRODC Public Courses or Seminars and In-house Courses. Seminars are Public Courses, scheduled for particular venue. HRODC Seminars or Public Courses Can be delivered as in-house courses or as public courses, where they are not currently scheduled, on popular request. Below is the schedule for HRODC Seminars or public courses that will take place in: London UK; Dublin, Northern Ireland; Birmingham UK; Manchester UK; Wolverhampton UK; Belfast. These seminars are also scheduled to be delivered internationally, including countries such as Munich Germany; Durban South Africa, Johannesburg South Africa, Malta, Kong Kong, Muscat Oman, Kuwait City Kuwait, Brunei Darussalam, Kuala Lumpur Malaysia, Lagos Nigeria, Abuja Nigeria, Manila Philippines, Kathmandu Nepal, Mumbai India, Damascus Syria, Port Louis Mauritius, Jeddah, Saudi Arabia, Riyadh Saudi Arabia, Dubai UAE, United Arab Emirates, Paris France, Rome Italy, Athens Greece, Albania, Kazakhstan, Tajikistan, St. Petersburg Russia, Toronto Canada, New York USA, Caracas Venezuela, Algiers Algeria, Cairo Egypt, Kingston Jamaica, Tripoli Libya, Harare Zimbabwe, Brussels Belgium, Monrovia Liberia, Tamilnadu India, Nairobi, Kenya, during 2006-2007. Seminar Booking might be made by Phone, Fax, Post, e-mail, or online at: http://hrodc.com/SEMINAR.BOOKING.htm Payment might be made by Phone or Fax (from Credit/Debit Card), Bank Transfer, Post (using cheque, money order or draft). Credit/Debit Card Booking/Payment might be done, using our secure integrated order and banking system at: http://www.hrod-consultancy.com/Product_Purchase_Form.htm Bank transfer Information, on request: Free Public Service International .dialing Codes: International Country Codes - Access Numbers As a free service to our site visitors, we have provided an international directory of .dialing codes. We have also tried to provide explanation to a number of issues that pose problems on international communication. Click For International Country Codes The countries covered include Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua, Argentina, Armenia, Aruba, Ascension Island, Australia, Australian External Territories, Austria, Azerbaijan, Bahamas, Barbados, Bahrain, Bangladesh, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, British Virgin Islands, Bolivia, Bosnia and Hercegovina, Botswana, Brazil, British V.I., Brunei Darussalm, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde Islands, Caribbean Nations, Cayman Islands, Cape Verdi, Central African Republic, Chad, Chile, China (People's Republic), China-Taiwan, Colombia, Comoros and Mayotte, Congo, Cook Islands, Costa Rica, Croatia, Cuba, Cyprus, Czech Republic, Denmark, Diego Garcia, Dominca, Dominican Republic, Djibouti, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands, Faroe (Faeroe) Islands (Denmark), Fiji, Finland, France, French Antilles, French Guiana, Gabon (Gabonese Republic), Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada/Carricou, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland (Irish Republic; Eire), Israel, Italy, Ivory Coast (La Cote d'Ivoire), Jamaica, Japan, Jordan, Kazakhstan, Kenya, Khmer Republic (Cambodia/Kampuchea), Kiribati Republic (Gilbert Islands), Korea, Republic of (South Korea), Korea, People's Republic of (North Korea), Kuwait, Kyrgyz Republic, Latvia, Laos, Lebanon, Lesotho, Liberia, Lithuania, Libya, Liechtenstein, Luxembourg, Macao, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique (French Antilles), Mauritania, Mauritius, Mayolte, Mexico, Micronesia (F.S. of Polynesia), Moldova, Monaco, Mongolia, Montserrat, Morocco, Mozambique, Myanmar (former Burma), Namibia (former South-West Africa), Nauru, Nepal, Netherlands, Netherlands Antilles, Nevis, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, North Korea, North Mariana Islands, (Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal (includes Azores)Puerto Rico, Qatar, Reunion (France), Romania, Russia, Rwanda (Rwandese Republic), San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia , Slovenia, Solomon Islands, Somalia, South Africa, Spain, Sri Lanka, St. Helena, St. Kitts/Nevis, St. Pierre &(et) Miquelon (France), Sudan, Suriname, Swaziland, Sweden, Switzerland, Syrian Arab Republic (Syria), Tahiti (French Polynesia),Taiwan, Tajikistan, Tanzania (includes Zanzibar), Thailand, Togo (Togolese Republic), Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu (Ellice Islands), Uganda, Ukraine, United Arab Emirates, United Kingdom, Uruguay, USA, Uzbekistan, Vanuatu (New Hebrides), Vatican City, Venezuela, Viet Nam, Virgin Islands, Wallis and Futuna, Western Samoa, Yemen (People's Democratic Republic of), Zaire, Zimbabwe. Other Public Service Information includes: UK Employment Law - Law relating to employment in the UK International Airports and Airport Codes - Codes and names of international airports, worldwide London Underground Map - A map showing the London UK Tube or Underground System, in colour UK Consumer Law - Consumer Protraction Legislation | | 









































































































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