Warehouse Management, Material Handling, Storage and Logistics Operation, PG Course, ic. Principles of Warehousing, Warehouse Operation, Climate-Controlled Warehouse, Distribution Centres, Order Picking, Piece Picking, Case Picking, Pallet Picking, Cold Storage, Cross Docking, Warehouse Layout, RFI, RFP, Servicing Agreement, Warehouse Management System, Warehouse Locations, Safety and Security, RFID Tag, in Abuja, Accra, Amman, Bangkok, Banjul, Beirut, Birmingham, Bogotá, Brasilia, Brunei, Brussels, Bucharest, Cairo, Colombo, Conakry, Dodoma, Doha, Dubai, Durban, Gaborone, Georgetown, Hanoi, Islamabad, Jakarta, Jeddah, Kathmandu, Kinshasa, Kuala Lumpur, Kuwait, Lagos, Lima, London, Luanda, Lusaka, Manama, Manila, Maputo, Muscat, Nairobi, New Delhi, New York, Niamey, Paramaribo, Paris, Quito, Rabat, Seoul, Singapore, Tokyo, Toronto, Tripoli, Windhoek, Wolverhampton, etc. and Online.

Seminar or Course Number 237 - Warehouse Management, Material Handling, Storage and Logistics Operation Course, Leading to Diploma - Postgraduate - in Warehouse Management, Material Handling, Storage and Logistics Operation, Double-Credit, 60 Credit-Hours, accumulating to a Postgraduate Certificate, with 120 additional Credit-Hours, and a Postgraduate Diploma, with 300 additional Credit-Hours.  

Doctor of Philosophy {(PhD) {University College London (UCL) - University of London)};

MEd Management (University of Bath);

Postgraduate (Advanced) Diploma Science Teacher Ed. (University of Bristol);

Postgraduate Certificate in Information Systems (University of West London, formerly Thames Valley University);

Diploma in Doctoral Research Supervision, (University of Wolverhampton);

Teaching Certificate;

Fellow of the Institute of Management Specialists;

Human Resources Specialist, of the Institute of Management Specialists;

Member of the Asian Academy of Management (MAAM);

Member of the International Society of Gesture Studies (MISGS);

Member of the Standing Council for Organisational Symbolism (MSCOS);

Member of ResearchGate;

Executive Member of Academy of Management (AOM). There, his contribution incorporates the judging of competitions, review of journal articles, and guiding the development of conference papers. He also contributes to the Disciplines of:

Human Resources;

Organization and Management Theory;

Organization Development and Change;

Research Methods;

Conflict Management;

Organizational Behavior;

Management Consulting;

Gender & Diversity in Organizations; and

Critical Management Studies.

Professor Dr. Crawford has been an Academic in the following UK Universities:

University of London (Royal Holloway), as Research Tutor;

University of Greenwich (Business School), as Senior Lecturer (Associate Professor), in Organisational Behaviour and Human Resource Management;

University of Wolverhampton, (Wolverhampton Business School), as Senior Lecturer (Associate Professor), in Organisational Behaviour and Human Resource Management;

London Southbank University (Business School), as Lecturer and Unit Leader.

His responsibilities in these roles included:

Doctoral Research Supervisor;

Admissions Tutor;

Postgraduate and Undergraduate Dissertation Supervisor;

Programme Leader;

Personal Tutor.

Classroom-Based Duration and Cost:

Classroom-Based Duration:

10 Days

Classroom-Based Cost:

£10,000.00 Per Delegate

Group Cost:

Varies With Group Size

Group Residential Cost:

Up To 86% Discount, Based on Numbers.

Online Synchronous (Video-Enhanced) Duration and Cost

Online Duration:

20 Days @ 3 Hours Per Day

Online Cost:

£6,700.00 Per Delegate


The course cost does not include living accommodation. However, delegates are treated with the following:

 Free Continuous snacks throughout the Event Days;  

 Free Hot Lunch on Event Days;                           

 Free City Tour;             

 Free Stationery;                               

 Free On-site Internet Access;

HRODC Postgraduate Training Institute’s   Diploma – Postgraduate; or

Certificate of Attendance and Participation – if unsuccessful on resit.


HRODC Postgraduate Training Institute’s Complimentary Products include:

HRODC Postgraduate Training Institute’s Leather Conference Folder;

HRODC Postgraduate Training Institute’s Leather Conference Ring Binder/ Writing Pad;

HRODC Postgraduate Training Institute’s Key Ring/ Chain;

HRODC Postgraduate Training Institute’s Leather Conference (Computer – Phone) Bag – Black or Brown;

HRODC Postgraduate Training Institute’s 8GB USB Flash Memory Drive, with Course/ Programme Material;

HRODC Postgraduate Training Institute’s Metal Pen;

HRODC Postgraduate Training Institute’s Polo Shirt.


Daily Schedule: 9:30 to 4:30 pm.


Location:  Central London and International Locations




Warehouse Management, Material Handling, Storage and Logistics Operation Seminar or Course, Leading to Diploma – Postgraduate in Warehouse Management, Material Handling, Storage and Logistics Operation (Double Credit), Accumulating to a Postgraduate Diploma.


Course Objectives

 By the conclusion of the specified learning and development activities, delegates will be able to:

Effectually manage the operations and functions of warehousing;

Classify distinctions between warehousing processes;

Recognise the emphasis of distribution centres on processing and moving goods on to wholesalers, retailers, or consumers rather than on storage;

Evaluate warehousing and distribution strategies from a qualitative and quantitative perspective;

Utilise the role that contracts have in warehousing services and the process involved in attaining a contract to protect both the user and provider;

Identify the importance of and functions related to warehouse management in controlling the movement and storage of materials within a warehouse and in processing the associated transactions;

Optimize warehouse operations and warehouse space availability as impacted by equipment layout and product flow;

Facilitate the role of packaging in protecting product to ensure that it gets to the customer in the operating condition expected;

 Highlight the effect of good communication in the interface between the warehouse, the carrier and the driver as key to success in terms of contribution to efficacy, efficiency and cost reduction;

Consider and analyse many parameters to optimize warehouse location or placement as both strategic and operational decision that directly influence customer servicing aspects, cost, and price factors;

Recognise that safety of personnel and security of product are the basic building blocks for warehouse operations that can neither be neglected without detriment to operational efficiency and the bottom line.

Realise better efficiency and reduction in cost by leveraging the data accuracy and computing power inherent in today’s integrated information systems.

Label or categorise a warehouse as “specialized” by the function a warehouse serves and by the unique nature of the materials and goods handled and stored.

Facilitate the speed and overall ease of product flow throughout the logistical system.

 Design an inventory management system which is able to meet the dictates of market place and support the company’s strategic plan.

Warehouse Management, Material Handling, Storage and Logistics Operation Seminar or Course, Leading to Diploma – Postgraduate in Warehouse Management, Material Handling, Storage and Logistics Operation (Double Credit), Accumulating to a Postgraduate Diploma.

Course Contents, Concepts and Issues

 Part 1: Key Issues in Warehousing

 Principles of Warehousing:


Types of Warehouse Operation;

 Automated Warehouses;

Climate-Controlled Warehouse;

Distribution Centre;

Private Warehouse;

Public Warehouse.

Functions of Warehousing.

The Warehouse Process:









Quality and Control;


Order Picking (Methods and Equipment):

Piece Picking;

Case Picking;

Pallet Picking.


Part 2: Warehouse and Warehousing

The Concept;

Meaning and Definition;

Basic Functions Performed;

Need and Importance;

Basic Reasons for Need of Warehouse;

Characteristics of Ideal Warehouses;


Types of Warehouses:

Private Houses;

Public Warehouses;

Government Warehouses;

Co-operative Warehouses;

Bonded Warehouses;

Distribution Centres or Warehouses;

Cold Storage;

Export and Import Warehouses;

Climate-Controlled Warehouse;

Field Warehouses;

Agricultural Warehouses;

Warehousing Strategy;

Warehouse Operations:

Inventory Control;

Order Picking;

Cross Docking;

Packaging and Labelling of a Product;

Automation in Warehouses;

Modern Trends;

Warehousing Processes: From Replenishment to Despatch:


Value Added Services;

Indirect Activities;

Stock Management;

Stock or Inventory Counting;

Cycle Counting;

The Count;


Returns Processing;


The Driver.


Part 3: Warehouse Distribution Centre

Distribution Centre Concept;

General Warehousing and Distribution Centre Strategies;

Utility of Public Warehousing;

The Contract Warehousing;

The Private Warehousing;

Design and Layout: 

Design Criteria;

Handling Technology;

Storage Plan;

Storage Equipment;

Storage Options;

Data Gathering;

Space Calculations;

Aisle Width;

Other Space;

Example of Warehouse Layout;

Looking for Additional Space.


Part 4: Warehouse Management and Performance Systems

Personnel Management:




Knowledge Development;

Information Exchange;


Performance Measurement and Feedback;

Interdepartmental Service-Oriented.

Warehouse Negotiations, Agreements, and Contracts:

Role of Contracts;

Request for Information (RFI), Request for Proposals (RFP), and Request for Quotes (RFQ);


Contract Sections and Content;

Key Points;

Examples of Warehousing Servicing Agreement;

Examples of Warehouse Receipt: Terms and Conditions.

Warehouse Management:

Importance of Warehouse Management System;

Choosing a Warehouse Management System;

The Process;

Selecting the Correct Warehouse Management System;

What to Consider in a Warehouse Management System.

Warehouse Performance:

Space Evaluation and Utilization;

Personnel Utilization;

Equipment Utilization;

Importance of the Perfect Order;

Critical Performance Measures;

Common Performance-Type Measures:

Performance Ratios;

Total Number of Exceptions;

Cost and Utilization Measures;

Other Measures of Performance;

Personnel Measures.

The Role of Industrial Product Packaging:

Packaging and Pallets;

Packaging and Minimizing Damage;

Packaging Types;

Efficient Packaging.

Warehousing and Transportation Interface;

Carrier to Warehouse Interaction.

Selecting Warehouse Locations;

Primary Factors;

Facility Location Analysis.

Safety and Security;

Preventing and Reducing Warehouse Accidents;

Protecting Workers and Equipment;

Safe Product Movement;

Safety Cues;

Safe Picking and Replenishment;

Safe Product Staging;

Securing the Product;

Pilferage and Theft;


Fire and Water;


Physical Security Measures.

Equipment and Information Technology:

Warehouse Management Systems;

Radio Frequency Identification (RFID) Tag and Barcode Technology;

Various Equipment.

Unique Functioning and Unique Materials Warehousing;

Functional Specialization;

Going Global.


Part 5: Materials Handling and Packaging

Defining Warehouse Material Handling and Warehouse Packaging;

Four Dimensions of Material Handling;

Concepts of Material Handling and Packaging;

Principles of Materials Handling;

Storage & Order Picking Equipment;

Transportation & Sorting;



Consumer packaging (Marketing Emphasis);

Industrial packaging (Industrial Emphasis).

The Role of Packaging;

General Function of Packaging:









Handling Instructions.

Packaging Design Principle;

Some Considerations for Packaging Design;

Kinds of Materials Handling Systems;

Material Handling Systems:


Forklift Trucks;

Walkie-Rider Pallet Trucks;




Automated-Guided Vehicle Systems;




Order Selection System;

Automated Storage and Retrieval System.

Information Directed.

Industrial Shelving and Industrial Racking:

Speedrax Archive Shelving/Storage;

Widespan Shelving System;

Pallet Racking;

Steel Lockers for Personal Storage.

Channel Integration – Packaging, Containerization and Material Handling:

Scrap/Waste Disposal:




Wastefulness of a System.


Part 6: Transportation


Transportation Functionality and Principles:

Movement of Product;

Objectives of Transportation;

Product Storage.

Principles of Transportation;

Participation in Transportation Decisions;

Modal Characteristics:






Intermodal Operators:


Non-Operating Intermediaries.

Transport Economics:







Market Factors.

Multi-Modal Transport System;

Choice of Mode;


Bulk Carrier.


Part 7: Inventory Management for Organisational Effectiveness

Inventory Management:

Concept of Inventory;

Poor Inventory Management;

Attributes of Inventory;

Kinds of Inventory:

Raw Material;


Finished Goods;

Maintenance, Repair, and Operations (MRO) Goods;

Transit Inventory;

Buffer Inventory;

Anticipation Inventory;

Decoupling Inventory;

Cycle Inventory.

Inventory Sequencing;

Just in Sequence (JIS);

Last-In, First-Out (LIFO) Method;

First-In, First-Out (FIFO) Method.

Inventory Functionality;

Buffer Uncertainties;

Conceptual Framework of Inventory;

Importance of Inventory Management Systems:

Materials Tracking;

Inventory Management Techniques;

Service Level;

Service Rate;

Categories of Inventory;

Cost Associated With an Inventory;

Inventory Replenishment:

When to reorder;

How much to reorder;

Creating a Purchase Order.

Economic Order Quantity (EOQ);

Classification of Inventory:

ABC Analysis;

Counting Inventory;

Enterprise Resource Planning;

Inventory Control System: Just in Time (J.I.T.) VS Material Requirements Planning (M.R.P.).


Part 8: Key Elements of Logistics Management

Operational Objectives:

Rapid Response;

Minimum Variance;

Minimum Inventory;

Movement Consolidation;


Life Cycle Support.

Understanding Logistics Management;

Achieving Competitive Advantage through Logistics;

Conceptualising Logistics;

Marketing and Logistic Interface:

Considering ‘Availability’;

Effect of Logistics and Customer Service on Marketing.


Part 9: International Logistics

Concepts of International Logistics:

International Transportation;

International Warehouse Management;


Inventory Management;

Material Handling;

Information Systems.

International Intermediaries:

International Freight Forwarders;

Non-Vessel Operating Common Carriers;

Export Management Companies;

Export Trading Companies;

Export Packers;

Custom Brokers;

Ship Brokers;

Ship Agents.

Sale in International Trade;

International Documentation;

Letters of Credit;

Barriers to International Logistics;

Market and Competition;

Financial Barriers;

Distribution Channels;

Cargo Insurance and Claims;

Importance of Cargo Insurance

Who Can Insure;

Special Features of Marine Insurance;

Paying the Insurance Premium;

Duty Insurance;

Kinds of Perils;

Types of Policies;



Part 10: Logistics and Information and Communications Technologies (ICT)

Concepts of Logistics Information;

Information Functionality;

Evaluating Logistics Information Systems Application:




Exception-Based Logistics Information Systems;



Logistics Information Systems Design:

Planning and Coordination Flows;

Operating Flows;

Inventory Deployment and Management.

Information Technology Application;

Electronic Data Interchange (EDI);

Personal Computers;

Artificial Intelligence;


Bar Coding and Scanning.